Betting Rules

A bet is generally treated as placed only when you have selected the required options, entered the stake and received an on-screen confirmation or other clear acceptance from the service. Adding a selection to a bet slip does not place a bet. You should check your account history or confirmation screen after placing a bet and keep your own record where appropriate.

Winshark Casino may accept, reject or limit a bet before it is confirmed. A displayed price, market or balance is not a promise that a bet will be accepted. Technical errors, obvious pricing errors, incorrect market information, interruptions, delays, suspected misuse and other circumstances may affect whether a transaction can be accepted or amended. Where a bet cannot be accepted, the relevant stake should not be treated as a confirmed wager.

Checking your bet before confirmation

Before confirming a bet, review all available information carefully. In particular, check whether the market uses decimal odds, a fixed return, a multiplier, a pool-based calculation or another pricing method. Check whether selections are being combined, whether each-way or alternative conditions apply, and whether the stake applies to the whole bet or to each part of the bet.

• A bet may not be changed after confirmation unless a specific function or rule expressly permits a change.
• A cash-out or early settlement feature, where shown, may be unavailable, delayed, suspended or offered at a changing value.
• A bet can be void, cancelled or re-settled where the relevant product rules allow it or where the original transaction was affected by an error.
• Multiple bets may be subject to separate conditions for each selection, and one affected selection can change the result of the overall bet.
• Any minimum or maximum stake, account restriction or market limit shown at the time of betting may apply.

You must not attempt to take advantage of a technical fault, pricing error, delayed information or system weakness. This includes placing repeated bets during an obvious error, using automated tools without permission, interfering with the service or exploiting information that is not intended for normal customers. Transactions associated with misuse may be reviewed and may be voided or handled in accordance with applicable rules and law.

Deposits, stakes and account balances

You must have sufficient cleared funds or available betting credit, where applicable, before a stake can be accepted. A bet is not valid merely because it appears on a device or because a payment attempt has been started. Deposits may be subject to processing, verification, payment-provider rules and account checks. You should not treat a pending deposit as available until it is shown as cleared in your account.

If a transaction is reversed, disputed, charged back or found to have been funded unlawfully, Winshark Casino may investigate the matter and take reasonable action under its Terms and Conditions. This may include holding a transaction, correcting an account balance or limiting access while the issue is reviewed.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with funds you can afford to lose and set personal limits before you begin. Take regular breaks and avoid betting when affected by alcohol, stress, fatigue or other circumstances that may impair your judgement.

• Do not chase losses or increase stakes to try to recover money.
• Keep track of your deposits, stakes, wins and losses.
• Use available deposit, wagering, session or spending controls where they are offered.
• Consider a break or account closure if gambling is no longer enjoyable or is affecting your finances, work, relationships or wellbeing.
• Seek independent help from a suitable gambling support service if you are concerned about your gambling.

Winshark Casino may apply responsible gambling measures, security controls and account restrictions where appropriate. These measures can include verification, limits, temporary suspension, self-exclusion or refusal of particular transactions. You should not create another account or ask someone else to place bets for you to avoid a restriction or self-exclusion.

Changes and interpretation

These Betting Rules may be updated to reflect changes to products, technology, operational procedures or applicable requirements. The current version published on the website applies to future use from the stated effective date, unless a different approach is required by law. It is your responsibility to review the rules regularly. Rules that applied when a confirmed bet was placed will generally be used to assess that bet, subject to any correction, cancellation or re-settlement permitted by the applicable conditions.

If any part of these rules conflicts with a mandatory legal requirement, the mandatory requirement takes priority to the extent of the conflict. If a specific product rule conflicts with a general rule, the specific product rule will normally apply to that product. Questions about a bet should be raised through the available support channels, and you should retain relevant confirmation screens and transaction references while an issue is being reviewed.